Account Data, Payment Trails and Device Logs
When you register with 18cash, we collect the details needed to open and run your account — your name, contact number, and the payment channel you use, whether that's Touch 'n Go eWallet, Boost or GrabPay. Transaction references from each deposit or withdrawal are kept on
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file so we can match your account wallet to the correct payment rail and resolve any dispute quickly. We also log basic device information, such as the browser or app version you use to reach the lobby, since this helps us keep your session secure and
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spot unusual login activity on your account. Where local law permits, some of this data may be shared with payment processors strictly to confirm a transfer went through — we don't pass your details to anyone for marketing purposes. Cookies on our site remember your language
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setting and keep you logged in between visits to the live tables or the sportsbook; you can clear these anytime through your browser settings. How long we hold this information depends on your account activity and any local regulatory requirement that applies, and access to it
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is handled case by case where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.